Phoenix Technology Group creates a single virtual environment for Canada Life's pan European locations

Dublin, November 2003... Phoenix Technology Group today announces the successful rollout of FileNet's Image Services to Canada Life Europe's newly integrated Irish and German businesses.

Canada Life Irish Holding company with its subsidiaries Canada Life Assurance Ireland and Canada Life Europe, has almost 350,000 policy-holders and over 1,000 people working within the company across Germany and Ireland. The new solution delivered by Phoenix creates a single virtual working environment across these multiple locations.

Phoenix worked with Canada Life to roll the solution out to Irish and German offices, upgrading their FileNet Image Services solution and allowing it to work with a third party life and pensions administration system, all in a Citrix environment. Phoenix consultancy and integration skills ensured that the infrastructure and architecture was capable of taking on the additional volumes and users.

According to Denis Sharry, the Senior IT Manager in Canada Life responsible for the project, "Phoenix designed and delivered a solution allowing us to exploit our existing business applications using Citrix. The new solution is geared towards accessing files quickly and easily from a central repository regardless of location and therefore greatly improves employee efficiency".

Mr. Sharry added "The entire solution was delivered from start to finish in three months, performance of the modified application has been exceptional, surpassing that of the original in the client-server system in many cases".

Brenda Reilly, Projects Director, Phoenix Technology Group commented "Phoenix were delighted to work with Canada Life on this project. As a key FileNet Partner, many of our projects focus on resolving specific business and technical issues for our customers. As a result of the success of this initial phase, Phoenix will continue to work with Canada life providing ongoing first line technical support for the Image Services Solution and assisting them to convert document images from a Plexus environment to the current FileNet system".


About Phoenix Technology Group:
Phoenix Technology Group delivers content, workflow and case management solutions to financial services companies on a fixed cost and fixed timescale basis. Our customers include bluechip names such as AXA, Royal & SunAlliance, Winterthur Life, Lloyds TSB and many more. If you would like to discuss implementing any of the above technologies please contact us.

For further information please contact:
Fiona Sexton
PHOENIX TECHNOLOGY GROUP.
Tel: +353 1 6707722
Fax: +353 1 6707721
E-mail: Brenda.Reilly@phoenix.ie

 

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