Global 360

Global 360 is a leading provider of Business Process Management (BPM) and Business Process Analytics, providing organisations with a 360-degree view of enterprise processes giving organisations the ability to efficiently manage every process lifecycle by leveraging core technologies including content management, process management, goal management, process modelling, forecasting, simulation, analysis, reporting and optimisation.

Phoenix selected Global 360 as a partner based on their product strength and innovative product roadmap which includes tight integration to Microsoft Sharepoint and the creation of unique viewPoint applications which are specifically tailored to include the tasks and tools required by different types of user. Global 360 has also created a next generation business optimisation solution providing real time analytics and performance data. Phoenix has successfully implemented Claims Management and Underwriting solutions using the Global 360 BPM product set and worked with other large Financial Services organisations to develop custom solutions to meet particular business needs.

With skills in a number of Global 360 products and versions, Phoenix can offer experienced and dedicated resources to provide consulting and programming expertise to develop Global 360 solutions. Working closely with our customers we provide a complete needs analysis, requirements specification, development, testing, acceptance, rollout, training, and ongoing support for Global 360 solutions. We also provide 1st line support for any solutions developed using Global 360 technology.

Expertise Includes:

• Process 360 (Viewstar)
• Case 360
• Insight 360.