Founded in 1887 as an insurer of churches,
Ecclesiastical Insurance Group has grown to become one of the largest British
owned financial services companies. Based in Gloucester, with offices in several locations
throughout Britain and overseas, Ecclesiastical offers a broad range of personal
and commercial financial services.
Phoenix developed a second generation Claims Management system for Ecclesiastical Insurance to improve productivity and boost efficiency in an environment of increased regulation from the Financial Services Authority and other regulators.
Ecclesiastical have long been proponents of the use of technology to improve operational efficiency in processing claims and have seen great improvements since the introduction of the new system.
