Company Profile

Phoenix Technology Group (Phoenix) delivers integrated business process, document and case management solutions to the financial services industry within fixed timescales to enable our customers become more effective, efficient, compliant and competitive.

Founded in 1997, Phoenix combines business knowledge of the finance sector with extensive technical design and development skills to deliver real solutions aimed at reducing costs, increasing customer service, productivity and profitability. Our solutions provide a compliance framework that supports consistent practices and procedures. Our skills combined with proven project management capability and change management know-how underwrite many successful implementations and have provided early payback for our customers.

Phoenix's expertise is based on many successful projects for major Insurance and Banking institutions. In the course of these engagements Phoenix has also developed a world leading business application package, which is installed throughout Europe and in Australia.

We provide solutions to a number of specific areas:

• Claims Management
• Pension Administration (New Business / Customer Service)
• Business Process Outsourcing/ Off Shoring
• Compliance Solution (FSA, Sarbanes-Oxley, Basel II)
• Complaints Management
• Customer Service and Call Centre Solutions

Our solutions utilise the latest web based technology to deliver business applications for use both internally and in collaboration with trading partners. We integrate to line-of-business systems to maximize the existing investment in technology. Our implementation teams are skilled in a wide range of technologies and specialise in designing and developing web based applications based on Web Services, .NET, Java and others. Phoenix customers number among them many household names in Financial Services:

AXA Life
Scottish Widows
Royal & SunAlliance
Winterthur (Credit Suisse)
Lloyds/TSB
Landesbauparksse Bank
Commonwealth Bank of Australia
Norwich Union
Capita
FirstAssist
Ecclesiastical Insurance Group

Phoenix Technology Group Limited
Registered Office – Phoenix House, 32/34 Castle Street, Dublin 2, Ireland
Directors – C. McCarthy, P.Kelly, J.Feighan, G.McNally (Company Secretary)
Company No. 267927